Privacy Policy
Effective Date: 03/15/2026
PrimeWay Logistics LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect information when you opt in to receive SMS (text message) communications from us.
PrimeWay Logistics LLC uses SMS communication primarily for recruiting, onboarding, operational updates, and dispatch communication with drivers and owner-operators.
Information We Collect
When you opt in to receive SMS messages from PrimeWay Logistics LLC, we may collect the following information:
• Mobile phone number
• Name (if provided)
• Message interaction data such as delivery status, timestamps, and responses
• Consent records indicating when and how you opted in to receive SMS communications
We do not collect sensitive personal information through SMS messaging.
How We Use SMS Information
SMS communications are used only for legitimate business purposes, including:
• Owner-operator recruiting and application updates
• Dispatch and load-related communication
• Operational notifications and scheduling updates
• Customer support and administrative communication
• Important service-related alerts
Message frequency may vary depending on your interaction with our company.
Consent to Receive SMS Messages
By providing your mobile phone number through our website, application forms, or other communication channels, you consent to receive SMS messages from PrimeWay Logistics LLC.
Consent to receive SMS messages is not a condition of employment or purchase of services.
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying: STOP
After opting out, you may receive a final confirmation message, and no further messages will be sent unless you opt in again.
For assistance, reply HELP or contact us directly.
Data Sharing and Third Parties
PrimeWay Logistics LLC does not sell, rent, or share your mobile number or SMS data with third parties for marketing purposes.
Information may only be shared with trusted service providers responsible for delivering SMS messages and supporting business operations, and only as necessary to comply with applicable laws and telecommunications regulations.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse.
However, no communication system or internet transmission can be guaranteed to be completely secure.
Data Retention
SMS-related information is retained only as long as necessary to fulfill the purposes described in this policy or as required by law and regulatory compliance.
Changes to This Policy
We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse.
However, no communication system or internet transmission can be guaranteed to be completely secure.
Contact Information
If you have any questions regarding this Privacy Policy or SMS communications, please contact:
PrimeWay Logistics LLC
Website: https://www.primewayxp.com
Email: management@primewayxp.com
Phone: (346) 826-9330